I had the worst customer experience just now. I’m talking one of those infuriating, “Take my money!!!” moments, where all you’re trying to do is make a purchase and the customer service is horrible.
For five days I let it fester. I used the site’s chatbot – no response! Email – no help! This site is lucky that I really wanted to try their subscription service. I gave them days to respond and tried them on chat every time.